eduplay Legal Notice

We at eduplay operate an online gaming and sportsbook platform available only in jurisdictions where local law permits. Our service is not available everywhere, and it is your responsibility to verify that accessing and using eduplay complies with the laws of your jurisdiction before you open an account or place any selections.

This legal notice sets out the key compliance information you need to know: where we operate, who can use our platform, what your legal obligations are, and how we handle data and disputes. We provide sportsbook markets (football, badminton, MotoGP), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games, and esports markets exclusively in supported jurisdictions.

Read this notice carefully before creating an account. By accessing eduplay, you confirm that you have read and understand this legal framework and that you use our platform only where it is lawful to do so.

Service availability and jurisdiction restrictions on eduplay

We at eduplay do not offer our services in jurisdictions where online gaming, sportsbook wagering, live-dealer gaming, or slot games are prohibited by law. Our services are available only where applicable local regulation explicitly permits them. The legality of online gaming varies significantly by country, state, and region—and can change without notice.

Before opening an account on eduplay, you are solely responsible for verifying that our services are legal in your jurisdiction. We recommend consulting local authorities, a legal advisor, or official government websites to confirm. If you are unsure whether eduplay access is permitted in your location, do not proceed with registration.

If we detect that you are accessing eduplay from a jurisdiction where our services are prohibited, or if local law changes to make our services illegal in your region, we reserve the right to restrict your access, suspend your account, or close it permanently. Any remaining balance will be held in accordance with applicable regulatory requirements. Users in cities like Jakarta, Surabaya, Bandung, and Medan should verify local gaming regulations before proceeding.

Account eligibility and user responsibilities

To open an account on eduplay, you must be of legal age in your jurisdiction and be a natural person (not a business entity, minor, or restricted person). You must provide accurate, truthful information during registration—including your full legal name, date of birth, email address, and government-issued ID. We verify this information to prevent fraud and comply with anti-money-laundering regulations.

You are solely responsible for ensuring that your use of eduplay complies with the laws of your jurisdiction. We do not provide legal advice, and we do not guarantee that our platform is lawful in your area. Users in prohibited jurisdictions who create accounts do so at their own legal risk.

We reserve the right to refuse service, suspend accounts, or forfeit balances if we discover that an account was created from a prohibited jurisdiction, by a minor, using false information, or in violation of our terms. Account suspension or closure may be permanent. We will not refund balances forfeited due to such violations unless required by law.

Payment methods and financial transactions on eduplay

We accept deposits via e-wallets (DANA, e-wallet, mobile banking, local payment, online payment), e-wallet, and virtual accounts for mobile banking, local payment, online payment, and e-wallet. All transactions on eduplay are subject to identity verification and regulatory compliance. We monitor transactions for suspicious activity and may delay or reject deposits or withdrawals if we suspect fraud or money-laundering.

Your payment method must be in your own name and registered to your jurisdiction. We do not process deposits from third-party accounts or payment methods. Withdrawals are paid only to the payment method used for your original deposit, unless you provide prior written authorization and documentation.

We do not charge deposit or withdrawal fees on our side, but your payment provider may. We are not liable for fees, delays, or errors introduced by payment processors, banks, or e-wallet providers. Withdrawals are subject to compliance review and may be delayed if verification is required. We recommend allowing 1–2 business days for bank transfers and up to an hour for e-wallet withdrawals, though actual timing depends on your provider.

KYC (Know Your Customer)

Identity verification process required by law; we collect government ID and personal information to confirm your identity and prevent fraud.

AML (Anti-money laundering)

Regulatory framework requiring us to monitor transactions and prevent use of our platform for illegal financial activity.

Compliance review

Our process of verifying that deposits, withdrawals, and account activity comply with applicable regulations.

Data protection and privacy on eduplay

We collect and process personal information (name, email, phone, ID number, payment details, account activity) to operate eduplay, verify identity, process payments, prevent fraud, and comply with law. Your data is stored securely using industry-standard encryption. We do not sell your personal data to third parties, but we may share it with payment processors, anti-fraud services, and regulatory or law-enforcement authorities when legally required.

You have rights regarding your personal data, including the right to access, correct, or request deletion, subject to legal retention requirements. We retain account data and transaction records for a minimum of seven years for regulatory and tax purposes, even after account closure. To exercise data rights or request a copy of your information, contact our customer support team.

For detailed information about how we collect, use, and protect your data, please review our Privacy PolicyBy using eduplay, you consent to our data practices as set out in that policy.

Dispute resolution and liability limitations

If you have a dispute with eduplay regarding your account, a settlement, a payment, or any other matter, contact our customer support team first. We will investigate and provide a written explanation. If you remain dissatisfied after our response, you may request formal mediation or escalation to management.

Our liability is limited to the amount of your account balance at the time of the dispute. We are not liable for indirect, incidental, or consequential damages arising from your use of eduplay, including lost profits, business interruption, or reputational harm. You agree that any legal action must be brought within one year of the event that triggered the dispute.

These terms are governed by the laws of our jurisdiction of operation. By using eduplay, you submit to the exclusive jurisdiction of our designated dispute-resolution process and waive the right to pursue claims in court, unless local law prohibits such waiver.

Changes to our legal notice and contact information

We may update this legal notice at any time to reflect changes in law, our operations, or regulatory requirements. Significant changes will be communicated via email or in-app notification. Your continued use of eduplay after such notice constitutes acceptance of the updated notice. If you do not agree to updated terms, you may request account closure.

For questions about this legal notice, our compliance practices, or jurisdiction-specific inquiries, contact our customer support team via in-app chat, email, or our help centre. We are available during business hours and aim to respond to legal inquiries within 5 business days. During major events like Liga 1 finals, Piala Indonesia tournaments, or holiday periods like Idul Fitri and Idul Adha, response times may be longer.

Our commitment to compliance and transparency

We at eduplay are committed to operating ethically and transparently within the legal frameworks of supported jurisdictions. We do not circumvent local gaming restrictions, and we do not market our services in prohibited regions. Every user who creates an account with us confirms that they have independently verified that access is lawful in their jurisdiction.

Our platform prioritizes security, fair play, and regulatory compliance. We use certified random-number generation for slot games, licensed live-dealer studios, and official sports data for sportsbook settlement. We implement robust anti-fraud and anti-money-laundering measures to protect the integrity of our service.

If you have any concerns about eduplay's legal status in your region, or if you believe we are operating in violation of applicable law, we encourage you to contact local authorities or our compliance team. We take all such inquiries seriously and will cooperate with legal investigations as required.